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Haniffa Pte. Ltd. is committed to protecting and respecting your privacy.

This policy (together with our website terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.haniffaonline.com. you are accepting and consenting to the practices described in this policy.


1. Confidentiality of personal data

We take your privacy seriously and we are committed to protecting your personal information in accordance with the Personal Data Protection Act 2012 (“PDPA 2012”). This Privacy Policy explains how we use, disclose, and protect the personal information we collect. By providing us with your personal data, you consent to our collection, use, disclosure, transfer and processing of your personal data in accordance with this Privacy Policy. Please do not provide any personal data to us if you do not accept this Privacy Policy.

Personal data provided to us by customers or visitors to this website will be kept confidential and will only be disclosed for the purposes stated in this Privacy Policy. We may disclose personal data to third parties who perform certain tasks relating to the provision of our products or services to our customers or to visitors to this website. All such third parties are required by us to use the personal data strictly to provide the products or services, and are required to maintain the confidentiality of the personal data.


2. Types of Information Collected.

We collect information when you browse our website, use our services, contact us through social media.

The types of personal information we collect are those which you provide to us, such as your name, contact details, date of birth, gender, identity card number, passport number, bank account or credit card details, and e-mail address.

We automatically collect information sent by your computer when you browse our website, or sent by your mobile device when you use our mobile applications. This information includes your browser type, IP address, and the pages you visit. This information is collected for analysis and evaluation in order for us to improve our website, our mobile applications, and the products and services which we provide. This information will not be used in association with your personal information.


3. Collection and use of Personal data.

Personal information which you provide to us may be used, disclosed, and/or processed by us, for the purposes of facilitating your transactions with us, and to keep you informed of updates, changes, and developments relating to us, the scope of which may include but is not limited to:

  • Administer your online account with us.
  • Provide the products or services and for all other matters relating for goods or services purchased from us online.
  • Verify and carry out financial transactions in relation to payments made for online purchases from us.
  • Managing, investigating or responding or feedback, request, claims or complaints provided or made by you.
  • Engaging third party service providers to perform certain aspects of services provided by us.
  • Audit the downloading of data from our website.
  • Improve or customize the layout or content of our website.
  • Identify visitors to our website.

In compliance with the PDPA 2012, we will not send marketing messages to Singapore telephone numbers or Singapore facsimile numbers belonging to you unless you have given us clear and unambiguous consent to do so. If you have previously given us consent, we will continue to send you marketing messages until you advise us in writing that you wish to withdraw the consent.


4. Information you give us.

If you have consented, we may use your personal data from time to time for marketing and promotional purposes:

Administration of contests, competitions and marketing campaigns in connection with the products and services offered by our selected partners.

Communication of advertisements involving details of the products, services, special offers and rewards offered by our selected partners (including but not limited to upselling, cross selling and online marketing).

Customisation of your online experience according to your chosen interests and preferences and enhance your current and future visits to the website and use of the Haniffa App.

For leads generation and management for marketing the products and services offered by our selected partners.

For the purpose of market research and statistical analysis.

From time to time, we may collaborate with other third parties to organise joint marketing and promotional campaigns, offers or contests, and may require disclosure of your information to such third parties. For example, where a promotion or Promo Code is specially offered to customers of selected partners, we may share your information with that partner to the extent relevant to such promotional campaign. In some cases, you may not be able to enjoy the promotion, offer or participate in the contest, unless you consent to disclosure to our partner of your information. “Promo Code” refers to any credits, vouchers, coupons or codes offered by Haniffa Pte Ltd. for use in the purchase of goods from Haniffa Pte Ltd. Online.

Inform you of promotions, offers, surveys, events, products and services, which may be of interest to you, from selected partners. Matching of Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision, marketing or offering of products and services (including promotions, loyalty and reward programmes) by our selected partners.

Notify and invite you to events and activities organised by us or, our selected partners, sponsors or advertisers.

Process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity.

Send you alerts, newsletters, updates, mailers, promotional materials, special privileges and festive greetings from us or our selected partners, sponsors or advertisers.


5. Collection of computer data

When you visit this website, our company servers automatically records information that your browser sends whenever you visit a website. This information may include:

Your computer’s IP address

Browser type

Websites visited before our website

Pages visited within our website (including time spent on those pages)

Other items and information searched for on our website, access times and dates etc

This information is collected for analysis and evaluation in order to help us improve this website, and the services and products we provide. This information will not be used in association with any personal data.


6. To whom do we Disclose Your Data?

Personal data provided to us by customers or visitors to this website will be kept confidential and will only be disclosed for the purposes stated in this Privacy Policy. We may disclose personal data to third parties who perform certain tasks relating to the provision of our products or services to our customers or to visitors to this website. All such third parties are required by us to use the personal data strictly to provide the products or services, and are required to maintain the confidentiality of the personal data.


7. Links to other websites

Haniffa Pte Ltd. may provide links to other sites, locally and overseas, that may be of relevance and interest to you. Although Haniffa Pte Ltd. will take every possible step to protect your data, it has no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.


8. Sharing of Personal Information Overseas

In order to carry out the purposes listed above, we may be required to share your personal information with third parties, some of whom may be located overseas, and as a result, may require us to transfer your personal information overseas. In such event, we will ensure, before transferring your personal information, that the recipient of the personal information is bound by legally enforceable obligations to provide the transferred personal information a standard of protection that is at least comparable to the protection under the PDPA 2012.


9. Updating of Personal Information

If you have an account with us, you may update your personal information at any time by accessing your account on our website. If you do not have an account with us but would like to request for access or correction of your personal information in our possession or control, please use the Request Form for Access/Correction of Personal Data which can be obtained from [here]. We reserve the right to charge a reasonable administrative fee in order to meet your request for access to personal information.


10. Contact Us

If you have any comments or questions about this Privacy Policy, or if you wish to report any violations of this Privacy Policy, please contact our Data Protection Officer referencing “Privacy Policy” for www.haniffaonline.com.

If by post:

The Data Protection Officer,
Haniffa Pte Ltd.
No.118 Dunlop Street,
Singapore 209437.